what went wrong


Image also found posted on twitter. With my humorous reaction via instagram. haha.

It all really started with the shoes. Not just any shoes. I'm talking about the most important accessory that any woman and maybe a metro-sexual man could relate too... My freaking wedding shoes.

I started my wedding list with "Shoes" . I knew it was important, because of my ridiculously small, cute feet. Finding proper fitting shoes in the style I wanted was probably harder than finding the Groom (sorry Mike). In case you care to know how happy a lady can be when she finds the right pair, read this.

I found a great pair online, but most websites did not have my size. However, one website did list a size 5, so I excitedly ordered the shoes. When they arrived (from China), however, they turned out to be a size 6.

I should have known this one magical website which listed the shoes in my size was too good to be true. I should have questioned when the seller started asking me why I wanted to ship the shoes to an address different than my billing address (How many times do online shoppers ship to a work address instead of their home??? almost every time, right?). Another warning flag should have been the sellers curious complaints about how expensive the shipping would be. I mean, come on, your the seller, if you don't want to pay the shipping costs, you require on your site that the purchaser pays for shipping.

However, i did account for the fact I was buying from a small seller in China who maybe wasn't experienced with our consumer customs.

Here is a sample of the many emails regarding these shoes:

Dear Jessica,
Nice day, thanks for you ordering in our online store, About your order, we will devilery to you as soon as possible, but i have a question , why you shipping address and billing address is not the same, can you give me a explain, hope you can respons quickly. thanks.
yours, leo


I entered my billing address and then to the address i need them shipped to.
When can I expect my order?


Dear jessica,
Thanks for you respons. we will delivery i t to you in 24 hours. and any problems, please connect us freely.

Great- I look forward to a tracking number.

hi jessica, you order shoes have been delivey, and the tracking number i will give you later, please wait some time. thanks for you understand.

It has been 11 days since I placed my order. I haven't seen my tracking number. Where are the shoes I order?
You charged my credit card. Please advise.

Dear friend:
you may receive the shoes, you tracking number is EE423540265CN, you can check it in
http://www.ems.com.cn/english-main.jsp, they show you have receive the package.
best wishes for you.

I can't track the shoes with this number. Please resent.
I haven't received any thing at this point.
Please advise.

OK, i will check it, please wait sometimes.
What address did you ship them to? I need more information.

I receive the shoes. You sent me the WRONG size.
I need to return them to you!

I want my money back and I want to return the shoes to you. I didn't order a 6. I ordered a 5.
Please tell me what to do?

And it went on and on for several emails later.

Unfortunately, not only is that pair a very large size 6, but it still sits with shipping box under my office desk supporting my feet as a foot rest. I even offered to pay the shipping costs to return the shoes, just to try to get some money back- but I think the guy spent most of the purchase price on shipping them here.

The guy's main idea to rectify the situation was for me to give them to a friend. Really?? If I wanted to buy shoe for a friend, I would have done that. He couldn't wrap his head around the idea that I only purchased the shoes because I thought they were my size, and that I was totally un-interested in paying for shoes that are marked size 6.

After that, I decided to purchase domestically only, I settled on a pair from e-bay which the seller claimed were only worn once. Right... But that's another story.

1 comment:

Janee Lookerse said...

AH! What a disaster! I'm so sorry. That must've totally stressed you out.

After that fiasco, you will certainly appreciate this: http://www.27bslash6.com/f4s.html

This guys whole MO is to post ridiculous conversations he has with people over the internet. Its pretty hilarious.


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